Moreau
À propos du candidat
Ville
Formation
Master's degree in International Management : Strategic analysis and international development, project management, supply chain, logistics, international sourcing, international human ressources and social laws, intercultural management and business negotiation, internship and thesis. GPA : 4 in June 2022 https://iae.univ-poitiers.fr/en/7896-2/
College degree in Tourism and Transportation : marketing and tourism production, customer relationship management, foreign languages, travel informations management, transport regulations, history of arts.
Travail et expérience
Managed a 15 people team : production, sales and coach drivers Defined business policy : annual forecast, discount offers, brochure pricing Improved profitability : optimization of purchases, prime costs control, sourcing, RFQ Analyzed passenger's resquests and expectations : market researchs, specialized media, professional trade fairs, community events, school passenger outreach Organized events to raise customer loyalty : workshops, B2B trade shows, special events Recruited drivers and assistants : sourcing, screening, hiring and onboarding Trained employees and conducted meetings for the safety management program Managed business communication and brand visibility : creation of a dedicated website, release of media campaigns, social medias update https://www.transdev.com/en/
Managed a 30 bus drivers team : hiring, meetings, training and providing informations Monitored routing and scheduled structures of all routes to ensure compliance with european transport laws and regulations, and safety recommendations. Analyzed service for quality to improve productivity of service and customer experiences, and reduce loss ratio.